If you think you've been scammed or noticed any unusual transactions in your account, the best thing to do is remain calm yet act as quickly as possible. Read what you can do and who to report it to.
There are a lot of ways that you can protect yourself from becoming an easy target for these criminals. Here are the main ways to ensure your online and your offline self is as safe as possible.
Before we provide services, goods or financing to you, we undertake checks for the purposes of preventing fraud and money laundering, and to verify your identity. See what we process and who we share it with.
There's fraud where you could be contacted to try and scam you into parting with your money. This is called social engineering as fraudsters manipulate you into thinking that they're someone of authority that can be trusted.
Read the fifth edition of the Metropolitan Police Service's series that raises awareness of some of the ever-evolving techniques criminals use to scam you out of your hard-earned cash.
There are two types of doorstep crime, bonus callers will pose as someone that they aren’t and rogue traders who are tradespeople that don't carry out the service that they are offering.
What's the difference between authorised and unauthorised fraud? Find out more about in-person crime, including identification theft and cheque fraud.
When it comes to online activity there are many places that fraudsters could try to target innocent internet users. Here are some points to note about online crime.
Text scams are a growing trend so we've listed some key things to look out for, different types of text scams and how you can report them if you've been sent one.
Confirmation of Payee (CoP) is a service which has been designed to confirm if a payment is being sent to the right person and will alert you if something is wrong.
In order to prevent crime and meet our legal obligations it's very important for us to ensure that the personal information we collect and hold about you is accurate.
We're supporting the Take Five campaign, led by UK Finance and backed by the Government, in order to help our members to recognise and safeguard against fraudulent activity.
Find out more information about what financial abuse could look like, who could be at risk and see how your financial service provider can help if you are a victim of it.