How to open an account
This page will take you through the four steps to easily open your online account so that you can start saving for the things that matter to you. You can open an account online using your desktop browser or on your mobile and then once you're set up, download our app so you can manage your account from your phone.
Four simple steps
- Sign up.
- Verify your email address and mobile number.
- Complete your identity checks using a valid passport or photocard driving licence with our trusted partner, Onfido.
- Choose your savings account, set your goals and make your initial deposit.
If you have opened a cash ISA or paid into a cash ISA with another provider in the current tax year you cannot open a new cash ISA with us until the following tax year which starts on 6th April.
FAQs
To make your first deposit, set up a payment from your nominated bank account using our sort code 60-95-93 and your account number. You can find your account number in the 'Accounts' section of the app or on your desktop.
There are a few reasons your account might not be accepted:
- It's with a provider our credit agency doesn't recognise (e.g. Starling Bank isn't accepted right now, so you'll need a different account to link).
- It was a personal account converted to a joint one, but only the original account holder's details are on file.
- Your bank account was recently opened or has been open for over 15 years.
- You're under 18 or have just turned 18.
What type of account do I need to link?
Your nominated account must be:
- A current personal or joint UK bank or building society account (not a business or savings account).
- Able to receive and send payments through Faster Payments.
Log into your account, tap 'Accounts,' and select the one you need. Your details will show up on the next screen.
A deposit can take up to 24 hours to show in your account.
You'll need a UK government-approved photo ID, such as a valid passport or driving licence. We'll verify your ID using our trusted partner, Onfido.
Make sure you're typing it in manually. Copy and paste may not work!
If you're accessing your account for the first time you'll need to register first. Enter your email address and unique security code that we've emailed you. If you can't find your security code you can request a new one.
If you've already downloaded the app, please uninstall it from your phone before registering. If you're still having problems call 0344 481 0933 and talk to our support team.
There are a number of ways that you can get in contact with us including calling our Nottingham based support team or completing our online enquiry form.
No. Right now, the app is only for online savings accounts. If you want to manage your account through your local Nottingham Building Society branch you'll need to open a branch savings account.
