Fraud and security
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What to do if you've been a victim of fraud

I think I've been scammed

If you think you've been scammed or noticed any unusual transactions in your account, the best thing to do is remain calm yet act as quickly as possible. Read what you can do and who to report it to.

Keeping yourself safe

There are a lot of ways that you can protect yourself from becoming an easy target for these criminals. Here are the main ways to ensure your online and your offline self is as safe as possible.

How we keep you safe

Before we provide services, goods or financing to you, we undertake checks for the purposes of preventing fraud and money laundering, and to verify your identity. See what we process and who we share it with.

Understanding different types of fraud

See the latest scams

Take a look the different ways scammers are trying to convince victims to part with their money via text, email, artificial intelligence and even on your doorstep.

Authorised and unauthorised fraud

What's the difference between authorised and unauthorised fraud? Find out more about in-person crime, including identification theft and cheque fraud.

Confirmation of Payee

Confirmation of Payee (CoP) is a service which has been designed to confirm if a payment is being sent to the right person and will alert you if something is wrong.

Keeping your information up to date

In order to prevent crime and meet our legal obligations it's very important for us to ensure that the personal information we collect and hold about you is accurate.

Financial abuse

Find out more information about what financial abuse could look like, who could be at risk and see how your financial service provider can help if you are a victim of it.

Little book of big scams

Read the fifth edition of the Metropolitan Police Service's series that raises awareness of some of the ever-evolving techniques criminals use to scam you out of your hard-earned cash.

More help with fraud

Here at Nottingham Building Society we're supporting the Take Five campaign, led by FFA UK (part of UK Finance) and backed by the Government, in order to make sure that our members are able to recognise and safeguard against fraudulent activity.